Cancellation Policy: Please provide 24-hour notice for cancellations. This policy helps clients access the care they need when they need it. If you do not provide 24-hour notice, a $50 fee for your appointment will be charged to the form of payment on file with the practice.
Payment Policy: All charges for professional services from Claire Higman, LCSW are charged to the authorized payment form (credit/debit/FSA or HSA card) on file with the practice. Payment in full is due at the time of service for self-pay and for and insurance co-pay amounts.
Insurance Policy: I contract with the following insurance companies: Excellus/Blue Cross Blue Shield, Cigna, and Aetna. Your insurance company can advise you about in-network and out-of-network benefits unique to your policy. I do not participate in Medicare and Medicaid insurance plans.
Limitations of Claire Higman, LCSW: I do not offer the following services
a: Forensic evaluations for legal purposes
b: Custody evaluations or parental assessments for use in determining custody or visitation
c: Prescriptions of medications
Emergencies: In the event of a psychiatric emergency call 585-529-3721 (Strong Mobile Crisis) or 585-368-3950 (Rochester Regional) or call 911.
As a solo practitioner, I am not equipped to manage the care of patients with frequent decompensations or emergencies. If you have a history of or anticipate needing crisis services in the future, you may be better served by working with a larger practice that can provide more comprehensive coverage from a variety of practitioners.